Behaviour Management and Crisis Intervention [CSSF6]

This course is intended to teach students how to effectively respond to clients who are exposed to stress and uncertainty within a helping profession. In this highly interactive course, participants will study effective strategies and techniques for the management of conflicts and communications in stressful situations. Best practices in care-giving situations will be studies along with the impact of personal values, intuitional settings, and other factors on dysfunctional behaviour. Self care and self-evaluation of the care giver is emphasized. Textbook required. NOTE: This course has mandatory group work.

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