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SLC+ > Part-time Programs & Professional Learning > Social Sciences > Behaviour Management

Dealing with Difficult People [CSCG4]   

Understanding people and being able to work with them is one of the major keys to management and life success. In this course you will learn to identify and cope with some of the most difficult behaviours you may encounter. Topics include: personality styles, establishing rapport, body language, matching and mirroring techniques and the skills necessary to feel totally connected with individuals.

No textbook required. NOTE: This course has mandatory group work.

  • Dealing with Difficult People [CSCG4]
  • Fee: $306.07
    Delivery: Online - OntarioLearn
    Course Code: CSCG4
    Dates: 9/13/2022 - 12/20/2022
    To inquire about this course contact
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