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Online and Continuing Education > Medical Transcriptionist Certificate

Medical Office Procedures [CSLA9]  

Medical office procedures will cover administrative and clerical functions including patient reception, scheduling appointments appropriate to patient needs, telephone procedures, medical records management and charting of progress notes, verbal and non verbal communications with patients, computerization and the medical office, financial records, personal conduct, medical ethics and law.  The Canada Health Act will be introduced as well as OHIP and the principles of OHIP medical billing. Textbook required.


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2288 Parkedale Avenue
Brockville, ON K6V 5X3
2 St. Lawrence Drive
Cornwall, ON K6H 4Z1
100 Portsmouth Avenue
Kingston, ON K7L 5A6