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Continuing Education Course registration for the Summer2024 term is available now on this website. > Certificates, Micro-credentials & Post-Graduate > Certificates > Office Assistant

Office Technology and Procedures [CSDU9]   

This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge, which can be valuable in obtaining and retaining careers in today's fast-changing office environment. Topics covered include Internet research and email messages; managing time and stress; telecommunications; office reception and customer service; planning meetings and travel arrangements; handling the office mail; and document management. This course has mandatory group work. Textbook Required.

 

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