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Continuing Education Course registration for the Winter 2024 term is available now on this website. > Part-time Programs & Professional Learning > Business > Management

Business Process Modeling & Improvement [CSSH23]   

Students explore the role of the Business Analyst as they examine process mapping and the modeling of business process improvements. Taking a business process management perspective, students examine process analysis with techniques to map the current state, perform gap analysis, and define the future state with process improvement. Students also explore the use of the Unified Modeling Language (UML) for process modelling and to elicit requirements for technology-enabled process improvements. Modeling activities are performed, including application of selected Six Sigma quality principles and techniques while drawing on the Business Analysis Body of Knowledge (BABOK). Students’ learning about process improvement is aided by various approaches including individual reading, classroom discussion, individual and group exercises and case studies. This course has mandatory chats. Prerequisite: Business Analysis Introduction. Textbook Required.

  • Business Process Modeling & Improvement [CSSH23]
  • Fee: $410.55
    Delivery: Online - OntarioLearn
    Course Code: CSSH23
    Dates: 1/16/2024 - 5/9/2024
    To inquire about this course contact
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