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CRM and Selling [CSSE72]

This course is designed to provide students with the essential skills required to be a sales professional in a Business-to-Business (B2B) environment. The course will explore computer and communication technologies as they apply to business-to-business selling and will provide an introduction to the use of customer relationship management (CRM) and web selling. Students will develop their skills by creating a detailed step-by-step sale simulation of a product or service using a consultative approach and creating a win-win environment for both the prospect and the seller delivered via YouTube. Textbook required.

CRM and Selling [CSSE72]
Fee: $410.32
Delivery: Online - OntarioLearn
Course Code: CSSE72
Dates: 9/13/2022 - 12/20/2022

ONLINE REGISTRATION FOR THIS SECTION IS CLOSED.
To inquire about this course contact lifelonglearning@sl.on.ca.

This course is designed to provide students with the essential skills required to be a sales professional in a Business-to-Business (B2B) environment. The course will explore computer and communication technologies as they apply to business-to-business selling and will provide an introduction to the use of customer relationship management (CRM) and web selling. Students will develop their skills by creating a detailed step-by-step sale simulation of a product or service using a consultative approach and creating a win-win environment for both the prospect and the seller delivered via YouTube. Textbook required.
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