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SLC+ > Certificates, Diplomas & Micro-credentials > Micro-credentials > Hospitality & Tourism

Hospitality & Tourism: Remarkable Customer Service   

As a customer service professional, can you maintain brand consistency? What are the various ways the business brand is realized in daily operations. This course will show you how to keep customers engaged while staying true to the company brand, when in person, on the phone, through email and social media. You'll learn how to utilize customer feedback to inform improvement plans that create a positive experience and lasting impression for customers.

 
  • Hospitality & Tourism: Remarkable Customer Service
  • Micro-credential: Hospitality & Tourism
    Fee: $108.00
    Delivery: Online
    Course Hours: 10*
    Course Code: HOTE8002MC
    Dates/Times: Continuous entry
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    *Estimated hours to complete this course.