Behaviour Management   

Child and youth abuse identification and intervention are viewed as the responsibility of every individual.  Abuse of children often occurs within the larger system of family violence.  Impact of socialization and prevention programs will be examined as pertinent social issues.  Assessment, treatment and prevention techniques and programs will be examined including conflict resolution skills. NOTE: Speakers required. Textbook required.

This course is designed to identify the many types of anger and how to manage and/or modify it. Students will identify their specific anger triggers and how their anger evolved. Personality and behaviour influences will be examined before moving onto comprehensive anger management strategies proven to be highly successful. No textbook required.

This course is intended to teach students how to effectively respond to clients who are exposed to stress and uncertainty within a helping profession. In this highly interactive course, participants will study effective strategies and techniques for the management of conflicts and communications in stressful situations. Best practices in care-giving situations will be studies along with the impact of personal values, intuitional settings, and other factors on dysfunctional behaviour. Self care and self-evaluation of the care giver is emphasized. Textbook required. NOTE: This course has mandatory group work.

Understanding people and being able to work with them is one of the major keys to management and life success. In this course you will learn to identify and cope with some of the most difficult behaviours you may encounter. Topics include: personality styles, establishing rapport, body language, matching and mirroring techniques and the skills necessary to feel totally connected with individuals.

No textbook required. NOTE: This course has mandatory group work.

Understanding human relations is essential for career and personal success. This course draws on sociological, psychological, ethical, and legal perspectives to enhance understanding of effective interactions in today's workplace. The course includes an experiential component where students learn and practice effective teamwork skills. Prerequisite: Current RN registration with the College of Nurses of Ontario. Textbook required. *NOTE: Students wanting to register for a General Education course as part of their certificate or diploma program should make sure to receive formal approval from their Program Coordinator. It should be noted that some general education courses are too close to the vocational specializations of specific programs and are therefore excluded as an option for students. It’s therefore important to receive formal approval before registration.

Students learn theory and practical skills essential to assist women who are victims of violence. Students examine historical and social perspectives of violence against women; issues of power and authority within a feminist theoretical framework; different forms of violence against women, such as sexual violence and femicide; and women's varied experiences of violence (as impacted by race, class, sexual orientation, ability and age). Through a combination of case studies, literature and media analysis, group activities and discussion, practical demonstrations, role plays, and community research, students learn how to support women who are victims of violence, to assess women for risk of violence, to recommend personal safety plans, and to best advocate for appropriate and needed services. No Textbook Required.