Quality Assurance   

The student will be introduced to the computerization of statistical process control functions such as histograms, control charts and data collection. This course uses spreadsheets, word processing and other quality assurance related software to demonstrate how computers can be used to effectively manage a quality system. Prerequisite: Working knowledge of Windows, Microsoft Word and Excel or equivalent. No textbook required. Software Requirements: Word processing and Spreadsheet

This course provides and introduction to quality assurance and control programs within a business organization. Topics include the nature and history of quality, factors which affect quality, quality inspection and verification. The course will also deal with collection, and analysis and interpretation of data, histograms and frequency distributions, probability and its applications, normal and binomial curves, control charts for variables and attributes and statistical sampling. Prerequisite: Level 4 Mathematics or equivalent. Textbook required.

This course will present, in detail, the principles of quality functions and how to select and implement those that are appropriate. Emphasis will be on the theory of self-control, motivation for quality and cost of quality, quality audit, vendor relations, customer relations, measurement control, control of non-conforming materials and corrective actions. The control of variables will be related to management, operator and the system dominant concepts. Prerequisite: Fundamentals of Quality Assurance. Textbook required.