This short course will uncover the basic workplace applications of the principles of intercultural competence including mindfulness, anti-bias training, cognitive flexibility, tolerance for ambiguity, behavioural flexibility, and cross-cultural empathy. Activities are designed to help you describe the range and complexity of standards, behaviours, and expectations of an interculturally competent and inclusive workplace. Discover insights to your cultural rules and biases, position within an organization, and potential impact on workplace culture.
Learners will receive a digital badge upon successful course completion.