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Continuing Education Course registration for the Winter 2025 termis available now on this website. > Certificates, Micro-credentials & Post-Graduate > Certificates > Office Assistant

Office Assistant   

In order to earn the Certificate in Office Assistant, you must successfully complete a total of five (5) compulsory courses. View the certificate program outline and requirements here.
Learn more about declaring your interest in completing this certificate.

NOTE: Some online courses in this certificate are only available as a semester intake, but monthly intake courses are also available. Course availability with start date(s) is located on our registration website each semester.  

 
  • Building and Maintaining Customer Relationships [CSAL77]
  • Fee: $410.55
    Delivery: Online - OntarioLearn
    Course Code: CSAL77
    Dates: 1/14/2025 - 4/22/2025
    Course hours: 48
    Credits: 3.00

    Students develop an understanding of customer service and the skills associated with understanding the needs of customers, meeting those needs and fostering an environment that encourages customers to return. This course has mandatory chats. No Textbook Required.


    IMPORTANT: You will receive more information by email 1-2 business days prior to the course start. If you have registered for an Online - OntarioLearn course please review our Student Guide.  
     
 

  • Communications 1 (English 1) [CSAL7]
  • Fee: $410.55
    Delivery: Online - OntarioLearn
    Course Code: CSAL7
    Dates: 1/14/2025 - 4/22/2025
    Course hours: 42
    Credits: 3.00

    Communication remains an essential skill sought by employers, regardless of discipline or field of study.  Using a practical, vocation-oriented approach, students develop stronger grammar and business writing skills to become effective business communicators.  Through a combination of lectures, exercises, and independent learning, students practice writing, speaking, reading, listening, locating and documenting information, and using technology to communicate professionally.  Students develop and strengthen communication skills that contribute to success in both educational and workplace environments. No Textbook Required.
    Software/Hardware Required: Word, PowerPoint, Microphone


    IMPORTANT: You will receive more information by email 1-2 business days prior to the course start. If you have registered for an Online - OntarioLearn course please review our Student Guide.  
     
 

  • Communications 1 (English 1) [CSAL7]
  • Fee: $410.55
    Delivery: Online - OntarioLearn
    Course Code: CSAL7
    Dates: 2/3/2025 - 5/12/2025
    Course hours: 42
    Credits: 3.00

    Communication remains an essential skill sought by employers, regardless of discipline or field of study.  Using a practical, vocation-oriented approach, students develop stronger grammar and business writing skills to become effective business communicators.  Through a combination of lectures, exercises, and independent learning, students practice writing, speaking, reading, listening, locating and documenting information, and using technology to communicate professionally.  Students develop and strengthen communication skills that contribute to success in both educational and workplace environments. No Textbook Required.
    Software/Hardware Required: Word, PowerPoint, Microphone


    IMPORTANT: You will receive more information by email 1-2 business days prior to the course start. If you have registered for an Online - OntarioLearn course please review our Student Guide.  
     
 

  • Communications 1 (English 1) [CSAL7]
  • Fee: $410.55
    Delivery: Online - OntarioLearn
    Course Code: CSAL7
    Dates: 3/3/2025 - 6/9/2025
    Course hours: 42
    Credits: 3.00

    Communication remains an essential skill sought by employers, regardless of discipline or field of study.  Using a practical, vocation-oriented approach, students develop stronger grammar and business writing skills to become effective business communicators.  Through a combination of lectures, exercises, and independent learning, students practice writing, speaking, reading, listening, locating and documenting information, and using technology to communicate professionally.  Students develop and strengthen communication skills that contribute to success in both educational and workplace environments. No Textbook Required.
    Software/Hardware Required: Word, PowerPoint, Microphone


    IMPORTANT: You will receive more information by email 1-2 business days prior to the course start. If you have registered for an Online - OntarioLearn course please review our Student Guide.  
     
 

  • Excel Core [CSLO2]
  • Fee: $410.55
    Delivery: Online - OntarioLearn
    Course Code: CSLO2
    Dates: 1/14/2025 - 4/22/2025
    Course hours: 42
    Credits: 3.00

    Learn to use Microsoft Excel to create and format spreadsheets in order to analyze data and make more informed business decisions.  You will discover how to; create, edit, format and print workbooks; use mathematical formulas and functions; create and format charts and shapes; insert images; cut, copy and paste data. No Textbook Required. 
    Software Required: Microsoft Excel 2016, 2019 or 365.  MAC users will not be supported in this course. Version 2013 no longer supported.

     


    IMPORTANT: You will receive more information by email 1-2 business days prior to the course start. If you have registered for an Online - OntarioLearn course please review our Student Guide.  
     
 

  • Excel Core [CSLO2]
  • Fee: $410.55
    Delivery: Online - OntarioLearn
    Course Code: CSLO2
    Dates: 2/3/2025 - 5/12/2025
    Course hours: 42
    Credits: 3.00

    Learn to use Microsoft Excel to create and format spreadsheets in order to analyze data and make more informed business decisions.  You will discover how to; create, edit, format and print workbooks; use mathematical formulas and functions; create and format charts and shapes; insert images; cut, copy and paste data. No Textbook Required. 
    Software Required: Microsoft Excel 2016, 2019 or 365.  MAC users will not be supported in this course. Version 2013 no longer supported.

     


    IMPORTANT: You will receive more information by email 1-2 business days prior to the course start. If you have registered for an Online - OntarioLearn course please review our Student Guide.  
     
 

  • Excel Core [CSLO2]
  • Fee: $410.55
    Delivery: Online - OntarioLearn
    Course Code: CSLO2
    Dates: 3/3/2025 - 6/9/2025
    Course hours: 42
    Credits: 3.00

    Learn to use Microsoft Excel to create and format spreadsheets in order to analyze data and make more informed business decisions.  You will discover how to; create, edit, format and print workbooks; use mathematical formulas and functions; create and format charts and shapes; insert images; cut, copy and paste data. No Textbook Required. 
    Software Required: Microsoft Excel 2016, 2019 or 365.  MAC users will not be supported in this course. Version 2013 no longer supported.

     


    IMPORTANT: You will receive more information by email 1-2 business days prior to the course start. If you have registered for an Online - OntarioLearn course please review our Student Guide.  
     
 

  • Office Technology and Procedures [CSDU9]
  • Fee: $410.55
    Delivery: Online - OntarioLearn
    Course Code: CSDU9
    Dates: 1/14/2025 - 4/22/2025
    Course hours: 42
    Credits: 3.00

    This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge, which can be valuable in obtaining and retaining careers in today's fast-changing office environment. Topics covered include Internet research and email messages; managing time and stress; telecommunications; office reception and customer service; planning meetings and travel arrangements; handling the office mail; and document management. This course has mandatory group work. Textbook Required.


    IMPORTANT: You will receive more information by email 1-2 business days prior to the course start. If you have registered for an Online - OntarioLearn course please review our Student Guide.  
     
 

  • Office Technology and Procedures [CSDU9]
  • Fee: $410.55
    Delivery: Online - OntarioLearn
    Course Code: CSDU9
    Dates: 3/3/2025 - 6/9/2025
    Course hours: 42
    Credits: 3.00

    This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge, which can be valuable in obtaining and retaining careers in today's fast-changing office environment. Topics covered include Internet research and email messages; managing time and stress; telecommunications; office reception and customer service; planning meetings and travel arrangements; handling the office mail; and document management. This course has mandatory group work. Textbook Required.


    IMPORTANT: You will receive more information by email 1-2 business days prior to the course start. If you have registered for an Online - OntarioLearn course please review our Student Guide.  
     
 

  • Word Core [CSLO141]
  • Fee: $410.55
    Delivery: Online - OntarioLearn
    Course Code: CSLO141
    Dates: 1/14/2025 - 4/22/2025
    Course hours: 42
    Credits: 3.00

    Learn to use MS Word 2019 or 365 for Windows, a word processing package that has the convenience and efficiencies of pull-down menus.  Learn to create, edit, format and print documents.  Use paragraph, page, and character formatting commands.  Create multiple page documents with table, and desktop publishing with MS Word. No Textbook Required

    Software Requirements: MS Word 2016, 2019 and 365 are supported. MAC users are not supported.


    IMPORTANT: You will receive more information by email 1-2 business days prior to the course start. If you have registered for an Online - OntarioLearn course please review our Student Guide.  
     
 

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